MY CARE went live across the RD&E at 4.45am on Saturday 10 October.
This was a really proud day in the history of the RD&E, making us the first Trust in the country to go live with a single, Epic-powered electronic patient record for acute and community services in the UK. It has been an incredible achievement for everyone involved across the Trust.
Our new EPR will replace traditional paper patient notes and mean that for the first time, every aspect of a person’s care will be recorded in real time. Our staff will no longer experience having to log-in to multiple computer systems, complete numerous paper documents and duplicate forms, giving them more time to care for our patients.
The MY CARE Patient Portal
For patients who would like easy and secure access to key elements of their medical record (starting from the day you gain access) we have rolled out our new patient portal, called MY CARE. It provides patients (or their proxy) the ability to view parts of their own care record any place in the world, anytime, and on either a laptop, home computer or mobile telephone via an app or patient portal webpage. The portal gives patients more control of their health and wellbeing and means patients can see upcoming appointments, change appointments and see some results. Over 2200 patients have signed up in the first three weeks which is an impressive start.
For patients who might be concerned or anxious about using new technology, or who don’t have access to devices to use the portal, we will continue to send paper communications.
Please click here to find out more or to sign up: https://www.rdehospital.nhs.uk/patients-visitors/my-care-your-patient-portal/
What is next for MY CARE?
Although we had a very successful and smooth go-live, we still have some issues to iron out. Our staff are still finding their way around the new system so please bear with us while we get used to this change, as things may take a little longer.