Coronavirus (COVID-19)

What to do if you have Coronavirus symptoms

Get the latest advice at nhs.uk/coronavirus. Accessible information resources about COVID-19 are available here.

General RD&E enquiries

If your enquiry is urgent, then please call our main hospital switchboard on 01392 411611 available 24 hours a day. If you are a patient, relative or carer and want to discuss someones care at the RD&E, then please contact our Patient Advice and Liaison Service (PALS) on 01392 402093 or email rde-tr.PALS@nhs.net.

Key local messages

Coronavirus headerRead more +05 October 2020 By RDE Comms in Coronavirus, Key messages, Latest News

Coronavirus (COVID-19) advice for ADULT patients coming to the hospital (UPDATED: 5 October 2020)

Help Us Help You Stay Safe in Hospital during COVID-19 This leaflet is intended for adult patients who have been invited to attend the Royal Devon & Exeter Hospital or one of our other treatment sites. We recognise that you may be worried about coming in for a face-to-face appointment, diagnostic test or treatment. We
Coronavirus headerRead more +24 August 2020 By RDE Comms in Coronavirus, Key messages, Latest News

Hospital parking charges to be reintroduced for patients and visitors

As the Government moves to restore some normality to society and many of our healthcare services resume across Devon, health providers have agreed now it is the right time to reintroduce charges for parking as they were in March 2020, prior to lockdown starting. On Tuesday 1 September, hospitals across Devon will therefore reintroduce parking
Coronavirus headerRead more +03 July 2020 By RDE Comms in Coronavirus, Key messages, Latest News

COVID-19: Visiting restrictions across our hospitals (UPDATED: 3 July 2020)

Update: 3 July 2020 From Saturday 4 July, we are pleased to announce we will be reducing some of the visiting restrictions that have been in place during the COVID-19 outbreak. Wherever possible, we would still encourage that loved ones avoid face-to-face visits, and instead use the family liaison and remote visiting services we have

Coronavirus support in Devon

Coronavirus support in Devon: Exeter City Council and Wellbeing Exeter are working together to provide practical help and support for local people to get through this outbreak. To find out more visit www.exeter.gov.uk/wellbeing. For further information on support services in your area, visit Devon County Council’s website.

Latest local advice and guidance

  • in Coronavirus, Key messages, Latest News

    Coronavirus (COVID-19) advice for ADULT patients coming to the hospital (UPDATED: 5 October 2020)

    Help Us Help You Stay Safe in Hospital during COVID-19 This leaflet is intended for adult patients who have been invited to attend the Royal Devon & Exeter Hospital or one of our other treatment sites. We recognise that you may be worried about coming in for a face-to-face appointment, diagnostic test or treatment. We...
  • in Coronavirus, Key messages, Latest News

    Hospital parking charges to be reintroduced for patients and visitors

    As the Government moves to restore some normality to society and many of our healthcare services resume across Devon, health providers have agreed now it is the right time to reintroduce charges for parking as they were in March 2020, prior to lockdown starting. On Tuesday 1 September, hospitals across Devon will therefore reintroduce parking...
  • in Coronavirus, Key messages, Latest News

    COVID-19: Visiting restrictions across our hospitals (UPDATED: 3 July 2020)

    Update: 3 July 2020 From Saturday 4 July, we are pleased to announce we will be reducing some of the visiting restrictions that have been in place during the COVID-19 outbreak. Wherever possible, we would still encourage that loved ones avoid face-to-face visits, and instead use the family liaison and remote visiting services we have...
  • in Coronavirus, Latest News

    The use of face coverings when coming to RD&E NHS Foundation Trust sites

    People infected with COVID-19 can have very mild or no respiratory symptoms (asymptomatic) and can transmit the virus to others without being aware of it. In line with recent recommendations from the UK Government, we are introducing new measures to keep visitors, patients, and staff safe. From Monday, 15th June 2020 you will need to...
  • in Coronavirus

    Coronavirus (COVID-19) Trust Updates

    These bulletin draw together the latest updates and information from the Royal Devon and Exeter NHS Foundation Trust, which we hope will be useful to our local partners and communities. Update: 14 May 2020 Update: 20 April 2020 Update: 6 April 2020...
  • in Coronavirus

    Family Liaison Service

    In response to the coronavirus outbreak, to help us maintain social distancing and reduce the risk to our staff and patients, we made the difficult decision to restrict visiting across the Trust. We know that staying in touch with loved ones is really important during a hospital stay, so to help patients and their families...
  • in Coronavirus, Latest News

    Help us help you: NHS urges public to get care when they need it

    The head of the NHS has today launched a major new drive to persuade the public to seek the urgent care and treatment they need. NHS chief executive Sir Simon Stevens warned that delays in getting treatment due to coronavirus fears pose a long term risk to people’s health. The plea comes alongside new findings...
  • in Coronavirus

    COVID-19 accessible information resources

    Up to date guidance in plain English can be found here – www.nhs.uk/coronavirus Health Education England have collated trusted, accessible online patient information resources on COVID-19 – library.nhs.uk/coronavirus-resources A range of resources in different languages and formats can be found below. Written information: Doctors o...
  • in Coronavirus

    Contacting relatives and friends at the RD&E during the COVID-19 pandemic

    Do you have a relative or friend at the RD&E? During this time of restricted visiting we understand the impact it has when you are not able to communicate with family and friends. One of the ways we can help to bring you closer is to enable you to share a message with your loved...
  • in Coronavirus

    How to support good nutrition and diet during the COVID-19 pandemic

    This information has been put together in response to the dietary challenges people may currently be facing as a result of the COVID-19 pandemic. This advice is for: Older adults with a poor appetite who are social distancing or may be recovering from COVID-19 Healthy adults who want general advice on healthy eating and diet...
  • in Coronavirus, Latest News

    COVID-19: Update regarding outpatient appointments

    Given the latest instructions from the government to stay at home to combat the coronavirus epidemic, we are working hard to comply by ensuring we reduce the number of non-essential medical appointments. With immediate effect, all non-essential outpatient appointments will be stood down and your appointment will undergo a clinical review by the app...
  • in Coronavirus, Latest News

    COVID-19: Maternity visiting restrictions

    Following the changes implemented by the Government last night we have had to review our maternity visiting restrictions – this will take immediate effect. Unfortunately women will need to attend alone for all antenatal, postnatal and ultrasound scan appointments either in the hospital or in a community setting. One birth partner will be perm...
  • in Coronavirus

    All catering outlets, including the Oasis canteen, closing at RD&E

    To protect patients and staff during the Coronavirus (COVID-19) outbreak, we will be closing all catering outlets at RD&E, including the Oasis canteen, to patients and visitors with immediate effect in line with today’s announcement by the Prime Minister. We are sorry for the inconvenience. A takeaway service will be available from the Savours ...
  • in Coronavirus

    Urgent message for all patients attending outpatient appointments at the RD&E

    Following the announcement by the Prime Minister that the public are being asked to avoid non-essential contact with other people, we have taken the decision that all non-essential outpatient appointments are likely to be stood down over the next few days, to comply with this approach. Please continue to attend appointments unless you are notified....
  • in Coronavirus

    Visiting patients at the RD&E during COVID-19 outbreak

    As part of our continued actions to protect the community regarding COVID-19 (Coronavirus) and to keep the hospital running we would respectfully request that you consider the changes we are making to members of the public visiting patients in the Trust. In order to reduce the footfall to keep the virus away from the hospital...
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